Air China Jakarta Office

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Air China, China's flag carrier and a major international airline, operates approximately 100 international routes as of early 2026, covering 44 countries and regions across 187 cities, with more than 230 international and regional flights per day, including Indonesia.

Contact Air China

Air China offers scheduled flights between Jakarta and Beijing.

Air China Jakarta Contact Information
Jakarta Office 39th Floor The East Tower, Unit 03-05 JL. DR. Ide Anak Agung Gde Agung Kav. E3.2 No.1 Jakarta 12950 Indonesia Tel: +62-21 5793 8580 (Hunting Line) Fax: +62-21 5793 8581 Email: jktca@airchina.com Airport Name: Soekarno–Hatta International Airport (Jakarta)

Customer inquiries handled by Air China Jakarta Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Air China Codeshare
Air China Duty Free
Promotional Fares
Animals and Pets
Air China Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Air China Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Air China Holidays
PhoenixMiles Program

If you're unable to find the answer from a local agent, please contact Air China's Service and Sales Hotline. This service is available 24 hours a day, daily.

Head Office (HQ)	Tel Number	Email
Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China	95583 (Service and Sale Hotline) 4008 100 999	customer_relations@airchina.com

Air China