Air China London Office

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Air China, China's flag carrier and a major international airline, operates approximately 100 international routes as of early 2026, covering 44 countries and regions across 187 cities, with more than 230 international and regional flights per day, including United Kingdom.

Contact Air China

Air China offers scheduled flights between London and Beijing.

Air China London Contact Information
London Office West Wing, 11th Floor 389 Chiswick High Road London W4 4AJ United Kingdom Tel: +44-20-3275 0200 Fax: +44-20-7630 7792 Email: ukoffice@airchina.com London Heathrow Airport Office Level Zero, Room 118 Terminal 2 London Heathrow Airport TW6 1EW United Kingdom Tel: +44-20-8745 4624 Fax: +44-20-8976 7939 Email: ukoffice@airchina.com Airport Name: London Heathrow Airport

Customer inquiries handled by Air China London Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Air China Codeshare
Air China Duty Free
Promotional Fares
Animals and Pets
Air China Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Air China Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Air China Holidays
PhoenixMiles Program

If you're unable to find the answer from a local agent, please contact Air China's Service and Sales Hotline. This service is available 24 hours a day, daily.

Head Office (HQ)	Tel Number	Email
Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China	95583 (Service and Sale Hotline) 4008 100 999	customer_relations@airchina.com

Air China