Air China Tokyo Office

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Air China, China's flag carrier and a major international airline, operates approximately 100 international routes as of early 2026, covering 44 countries and regions across 187 cities, with more than 230 international and regional flights per day, including Japan.

Contact Air China

Air China offers scheduled flights between Tokyo and Beijing.

Air China Tokyo Contact Information
Tokyo Office Air China Bldg 2-5-2 Toranomon Minato-ku, Tokyo 105-0001 Japan Tel: +81-3-5251 0711 Fax: +81-3-5251 1801 Haneda Airport Office S6F6, 3F, International Passenger Terminal Tokyo International Airport 2-6-5, Haneda-kuko Ota-ku, Tokyo 144-0041 Japan Tel: +81-3-6428 0311 Fax: +81-3-6428 0313 Narita Airport Office S522, 5F South Wing Passenger Terminal 1 Narita International Airport Narita-shi, Chiba 282-0005 Japan Tel: +81-476-343 941 Fax: +81-476-348 402 Airport Name: Narita International Airport

Air China Tokyo Contact Information

Tokyo Office

Air China Bldg
2-5-2 Toranomon
Minato-ku, Tokyo
105-0001 Japan

Tel: +81-3-5251 0711
Fax: +81-3-5251 1801

Haneda Airport Office

S6F6, 3F, International Passenger Terminal
Tokyo International Airport
2-6-5, Haneda-kuko
Ota-ku, Tokyo
144-0041 Japan

Tel: +81-3-6428 0311
Fax: +81-3-6428 0313

Narita Airport Office

S522, 5F South Wing Passenger Terminal 1
Narita International Airport
Narita-shi, Chiba
282-0005 Japan

Tel: +81-476-343 941
Fax: +81-476-348 402

Airport Name: Narita International Airport

Customer inquiries handled by Air China Tokyo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Air China Codeshare
Air China Duty Free
Promotional Fares
Animals and Pets
Air China Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Air China Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Air China Holidays
PhoenixMiles Program

If you're unable to find the answer from a local agent, please contact Air China's Service and Sales Hotline. This service is available 24 hours a day, daily.

Head Office (HQ)	Tel Number	Email
Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China	95583 (Service and Sale Hotline) 4008 100 999	customer_relations@airchina.com

Air China