Air Macau Shanghai Office

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Air Macau, the flag carrier of Macau, operates flights to 24 destinations across 10 countries as of early 2026, with a primary focus on East Asia, including Shanghai.

Contact Air Macau

Air Macau offers scheduled flights between Shanghai and Macau.

Air Macau Shanghai Contact Information
Shanghai Office Room 401, Shanghai International Equatorial Hotel 65 Yan An Road West Shanghai, China Tel: +86-21-62481110 Email: nxsha@airmacau.com.cn Operating Hours: Monday to Friday, 09:00 - 12:00 ; 13:00 - 18:00 Saturday: 09:00 - 17:00, Ticketing: Monday to Friday, 09:00 - 12:00 ; 13:00 - 17:00 Closed on Public Holidays Airport Name: Shanghai Pudong International Airport

Customer inquiries handled by Air Macau Shanghai Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Air Macau Codeshare
Air Macau Duty Free
Promotional Fares
Animals and Pets
Air Macau Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Air Macau Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
Star Alliance Codeshare
Air Macau Holidays
PhoenixMiles Program

If you're unable to find the answer from a local agent, please contact Air Macau Customer Service Hotline +853 8396 5555 / +86 400 136 8888.

Head Office (HQ)	Tel Number	Office Hours
Air Macau EM Macau Rua de Berlim, Nº 6-16 Tai Fung Bloco II, Rés-do-Chão D	+853 8396 5555 (Macau) +86 400 136 8888 (Mainland China)	07:30-22:30 Monday to Sunday & Public Holidays

Air Macau