Air New Zealand Hong Kong Office

AirlinesOffice.com » Major Airlines » Air New Zealand Ticketing Offices » Hong Kong Office

Air New Zealand is the flag carrier airline of New Zealand. As of July 2025, Air New Zealand operates to 20 domestic destinations in New Zealand and 30 international destinations in 18 countries and territories, including Hong Kong.

Contact Air New Zealand

Air New Zealand offers scheduled flights between Hong Kong and Auckland / Wellington.

Air New Zealand Hong Kong Contact Information
Hong Kong Office (GSA) Asia Contact Centre Tel: +852 2862 8988 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:30 pm (Monday - Friday) For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Air New Zealand Cargo Tel: +852 2769 8660 Fax: +852 2718 3552 Email: hkgc@airnz.co.nz Air New Zealand Hong Kong Airport Office Flight Information: +852 2216 1088 Baggage Services Lost and Found Tel: +852 2216 1023 / 1024 Fax: +852 2382 4543 Email: baggage.services@jasg.com Airport Name: Hong Kong International Airport Air New Zealand Hong Kong Office Location Map

Air New Zealand Hong Kong Contact Information

Hong Kong Office (GSA)

Asia Contact Centre Tel: +852 2862 8988

Email: resasia@airnz.co.nz

Office Hours: 9:00 am - 5:30 pm (Monday - Friday)

For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland).

Air New Zealand Cargo

Tel: +852 2769 8660
Fax: +852 2718 3552

Email: hkgc@airnz.co.nz

Air New Zealand Hong Kong Airport Office

Flight Information: +852 2216 1088

Baggage Services

Lost and Found

Tel: +852 2216 1023 / 1024
Fax: +852 2382 4543

Email: baggage.services@jasg.com

Airport Name: Hong Kong International Airport

Air New Zealand Hong Kong Office Location Map

Queries handled by Air New Zealand Hong Kong Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Air New Zealand Codeshare
Air New Zealand Duty Free
Promotional Fares
Animals and Pets
Air New Zealand Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Air New Zealand Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Air New Zealand Cargo
Airpoints

If you're unable to find the answer from a local agent, please contact Air New Zealand in Auckland as indicated below.

Head Office (HQ)	Tel	Email
Air New Zealand 185 Fanshawe Street Auckland 1010 New Zealand	0800 737 000 (within NZ) +64 (0)9 357 3000	info@airnewzealand.co.nz

Air New Zealand