Air New Zealand Shanghai Office
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Air New Zealand is the flag carrier airline of New Zealand. As of July 2025, Air
New Zealand operates to 20 domestic destinations in New Zealand and 30
international destinations in 18 countries and territories, including China.
Contact Air New Zealand
Air New Zealand offers scheduled flights between Shanghai and Auckland / Wellington.
| Air New Zealand Shanghai Contact Information |
|---|
Shanghai Office Unit 1208-1209, 12th Floor Citic Square No. 1168 Nanjing Road West Shanghai 200041 P.R.China Tel: 400 101 8080 (Mandarin / English) or +86 21 2325 3333 Fax: +86 21 2325 3300 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:00 pm (Monday - Friday) Cargo Services Regional Office Air New Zealand Cargo Shanghai (PVG) Fax: 86 21 68352896 Office Hours: 9:00 am - 5:00 pm (Monday - Friday) Baggage Services General Enquiries (Shanghai) Tel: +86 21 2325 3333 Airport Name: Shanghai Pudong International Airport
Air New Zealand Shanghai Office Location Map
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Queries handled by Air New Zealand Shanghai Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Air New Zealand Codeshare
- Air New Zealand Duty Free
- Promotional Fares
- Animals and Pets
- Air New Zealand Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Air New Zealand Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Star Alliance Codeshare
- Air New Zealand Cargo
- Airpoints
If you're unable to find the answer from a local agent, please contact Air New Zealand in Auckland as indicated below.
| Head Office (HQ) | Tel | |
|---|---|---|
|
Air New Zealand 185 Fanshawe Street Auckland 1010 New Zealand |
0800 737 000 (within NZ) +64 (0)9 357 3000 |
info@airnewzealand.co.nz |
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