Austrian Airlines London Office

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Austrian Airlines AG, sometimes abbreviated as Austrian, is Austria's flag carrier and largest airline. As of March 2025, the airline provides scheduled passenger and cargo services, covering more than 120 destinations around the globe, including United Kingdom (UK).

Contact Austrian Airlines

Austrian Airlines offers scheduled flights between London and Vienna.

Austrian Airlines London Contact Information
London Office Austrian Airlines United Kingdom Reservation and Information Tel: +44 20 7660 8190 Operation Hours: 8:00 am - 6:30 pm (daily) Austrian Airlines London Airport Counter Handling Agent: Menzies Aviation Terminal 2 - Zone B Heathrow Airport Middx TW6 1FB Baggage Services Global Baggage Solutions Tel: +44 870 220 8136 Operation Hours: 8:00 am - 8:00 pm (daily) Tel: +44 3701 242625 (flight enquiries) Ticket Desk: 4:30 am - 8:30 pm (daily) Check-in: from 4:00 am daily. Austrian Airlines London Airport Cargo Office Lufthansa Cargo c/o Menzies Aviation Building 557, Shoreham Road West London Heathrow Airport Hounslow, Middlesex TW6 3RJ Tel: +44 871 522 1000 Fax: +44 208 990 7773 Airport Name: London Heathrow Airport

Austrian Airlines London Contact Information

London Office

Austrian Airlines United Kingdom Reservation and Information Tel: +44 20 7660 8190

Operation Hours: 8:00 am - 6:30 pm (daily)

Austrian Airlines London Airport Counter

Handling Agent: Menzies Aviation
Terminal 2 - Zone B
Heathrow Airport
Middx TW6 1FB

Baggage Services

Global Baggage Solutions Tel: +44 870 220 8136

Operation Hours: 8:00 am - 8:00 pm (daily)

Tel: +44 3701 242625 (flight enquiries)

Ticket Desk: 4:30 am - 8:30 pm (daily)

Check-in: from 4:00 am daily.

Austrian Airlines London Airport Cargo Office

Lufthansa Cargo
c/o Menzies Aviation
Building 557, Shoreham Road West
London Heathrow Airport
Hounslow, Middlesex
TW6 3RJ

Tel: +44 871 522 1000
Fax: +44 208 990 7773

Airport Name: London Heathrow Airport

Queries handled by Austrian Airlines London Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Austrian Codeshare
Austrian Duty Free
Promotional Fares
Animals and Pets
Austrian Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Austrian Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Austrian myHolidays
Miles & More

If you're unable to find the answer from a local agent, please contact Austrian Airlines Reservation and Information Hotline in Vienna as indicated below.

Head Office (HQ)	Tel	Office Hours
Austrian Airlines AG Corporate Communications Office Park 2 P.O. Box 100 1300 Vienna-Airport	+43 1 70148 1000	24 hours daily

Internet Helpdesk

If you encounter any issues or require assistance with your online booking, online check-in, or online rebooking, please contact the following Internet Helpdesk for support.

Language	Tel	Office Hours
Germany	+43 5 1766 3000	Monday - Friday : 7:30 am to 10:00 pm Saturday - Sunday : 10:30 am to 7:00 pm
English	+43 5 1766 3100	Monday - Sunday : 12:00 am to 12:00 pm
Italian	+39 010 974 8330	Monday - Sunday : 9:00 am to 8:30 pm Italian Local Time
France	+33 185 149 840	Monday - Sunday : 9:00 am to 8:30 pm French Local Time

Austrian Airlines