Azerbaijan Airlines Baku Office

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Azerbaijan Airlines (also known as AZAL) is the flag carrier airline of Azerbaijan, based in Baku. As of early 2026, Azerbaijan Airlines operates flights to 2 domestic destinations and more than 50 international destinations spanning 28 countries worldwide.

Contact Azerbaijan Airlines

Azerbaijan Airlines operates regular flights from the capital city of Baku to several cities within Azerbaijan.

Azerbaijan Airlines Baku Contact Information
Baku City Office Nizami 126A Nizami Street, AZ-1010 Baku, Azerbaijan Tel: +994 12 598 8880 Fax: +994 12 437 4087 Email: info@azal.az Baku Airport Office Heydar Aliyev International Airport Baku, Azerbaijan Tel: +994 12 497 2600 / 437 4757 Fax: +994 12 598 5237 Email: callcenter@azal.az Airport Name: Heydar Aliyev International Airport (Baku)

Customer inquiries handled by Azerbaijan Airlines Baku Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Group Booking
AZAL Duty Free
Promotional Fares
Animals and Pets
AZAL Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
AZAL Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
AZAL Codeshare
AZAL Student Fares
AZAL Miles

If you can't find the answer from your local agent, please contact the Azerbaijan Airlines Call Center as provided below.

Head Office (HQ)	Tel Number	Email
Azerbaijan Airlines Heydar Aliyev International Airport Baku AZ1044 Azerbaijan	+994 12 598 8880	callcenter@azal.az

Azerbaijan Airlines