British Airways Ho Chi Minh City Office

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British Airways is based in Waterside near its main hub at London Heathrow Airport. As of March 2025, the airline operates scheduled passenger and cargo services to 206 destinations worldwide, including Vietnam.

British Airways

Contact British Airways

British Airways offers scheduled flights between Ho Chi Minh City and London.

British Airways Ho Chi Minh City Contact Information

Ho Chi Minh City Office

2nd Floor, 170-172 Nam Ky Khoi
Nghia Street
District 3
Ho Chi Minh City
Vietnam

Tel:  +84 28 3930 2933
Fax: +84 28 3930 6089 (for sending copies of documents or receipts)

Email: contactba.sgn@ba.com

Office Hours

Monday - Friday :8:00 am - 12:00 pm / 1:00 pm - 5:00 pm

Saturday : 8:00 am - 12:00 pm

Closed on Sundays and Public Holidays.

Airport Name: Tan Son Nhat International Airport (Ho Chi Minh City)


British Airways Ho Chi Minh City Office Location Map

Queries handled by British Airways Ho Chi Minh City GSA Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • British Airway Codeshare
  • British Airways Duty Free
  • Promotional Fares
  • Animals and Pets
  • British Airways Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • British Airways Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • On Business Programme
  • Executive Club Memberships
  • BA Codeshare Partners

If you're unable to find the answer from your local agent, please contact the British Airways Contact Centre in the UK as provided below:

Head Office (HQ) Tel Email
British Airways Plc
Waterside, PO Box 365
Harmondsworth
UB7 0GB
United Kingdom		 0344 493 0787 (within UK)
+44 (0)203 250 0145 (International)		 media.relations@ba.com



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