British Airways Hong Kong Office

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British Airways is based in Waterside near its main hub at London Heathrow Airport. As of early 2026, the airline operates scheduled passenger and cargo services to more than 210 destinations worldwide, including Hong Kong.

Contact British Airways

British Airways offers scheduled flights between Hong Kong and London.

British Airways Hong Kong Contact Information
Hong Kong Office Tel: +852 3071 5083 Fax: +852 2530 5987 (for sending copies of documents or receipts) Office Hours Monday - Friday : 9:00 am - 6:00 pm Closed on Weekends and Public Holidays Airport Name: Hong Kong International Airport British Airways Hong Kong Office Location Map

Customer inquiries handled by British Airways Hong Kong GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
British Airway Codeshare
British Airways Duty Free
Promotional Fares
Animals and Pets
British Airways Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
British Airways Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
On Business Programme
Executive Club Memberships
BA Codeshare Partners

If you're unable to find the answer from your local agent, please contact the British Airways Contact Centre in the UK as provided below:

Head Office (HQ)	Tel	Email
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom	0344 493 0787 (within UK) +44 (0)203 250 0145 (International)	media.relations@ba.com

British Airways