Canadian North Ottawa Office

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As of November 1, 2019, Bradley Air Services Limited, also known as First Air, consolidated its operations with Canadian North. It is an airline wholly owned by the Inuit community, with its headquarters located in Kanata, Ontario, Canada. As of early 2026, Canadian North operates scheduled passenger services to more than 29 domestic destinations.

Contact Canadian North

Canadian North offers scheduled flights between Ottawa and major cities in Canada.

Canadian North Ottawa Contact Information
Ottawa Office Customer Service Ottawa McDonald-Cartier International Airport 1000 Airport Parkway Private Room 2652 Ottawa, ON K1V 9B4 Tel: 613-249-8880 Fax: 613-249-9798 Email: restioko@canadiannorth.com Airport Baggage Information Tel: 867-873-6900 Fax: 867-920-7433 Email: yowairport@canadiannorth.com Airport Name: Ottawa McDonald-Cartier International Airport

Customer inquiries handled by Canadian North Ottawa Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
Trip Advises
Animals and Pets
Aurora Rewards
Promotional Fares

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Canadian North Mobile App
Visa on Arrival
Transit Information
Receipts and Refunds
Travel Insurance
Concierge Services
Aeroplan® Miles
AIR MILES® Reward Program

If you're unable to find the answer from your local agent, please contact the Canadian North Customer Contact Centre during the following hours: Monday to Friday from 6:30 am to 12:00 am EST, and weekends from 7:00 am to 9:00 pm EST.

Head Office (HQ)	Tel	Email
Canadian North 20 Cope Drive, Kanata Ontario Canada K2M 2V8	1-800-661-3591 1-800-267-1247 (Customer Contact Centre)	contact@canadiannorth.com charters@canadiannorth.com

Canadian North