Emirates Khartoum Office

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Headquartered in Dubai, United Arab Emirates, Emirates is the largest airline in the Middle East. As of early 2026, it operates over 3,000 weekly flights from its hub at Dubai International Airport, connecting more than 130 cities in 85 countries worldwide, including Sudan.

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Emirates offers scheduled flights between Khartoum and Dubai.

Emirates Khartoum Contact Information

Khartoum Ticket Office

Ground Floor, East Gate
Al Waha Mall
Al Tayyar Murad Street
Khartoum
Sudan

Tel: +249 156 777 777

Alternative Tel: +211 912 301 602 / 603 / 604

Working Hours

Sunday to Thursday : 8:00 am to 3:00 pm

Saturday : 9:30 am to 12:30 pm

Friday and Public Holidays Closed.

Baggage Services

Lost & Damaged Baggage Tel: +249 183 761 046 / 047

Airport Name: Khartoum International Airport


Emirates Khartoum Office Location Map

Customer inquiries handled by Emirates Khartoum Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Skywards Memberships
  • Emirates Duty Free
  • Promotional Fares
  • Animals and Pets
  • Emirates Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Emirates Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Air Arabia
  • Flydubai Codeshare
  • Emirates Codeshare Partners

If you cannot find the answer from a local agent, please reach out to Emirates' 24-hour Contact Centre in Dubai using the following information:

Head Office (HQ) Tel Email
Emirates Group Headquarters
PO Box 686, Dubai
United Arab Emirates		 +971 600 555 555 (24x7)
+971 600 577 777		 media.relations@emirates.com


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