Emirates Shanghai Office

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Headquartered in Dubai, United Arab Emirates, Emirates is the largest airline in the Middle East. As of early 2026, it operates over 3,000 weekly flights from its hub at Dubai International Airport, connecting more than 130 cities in 85 countries worldwide, including China.

Contact Emirates

Emirates offers scheduled flights between Shanghai and Dubai.

Emirates Shanghai Contact Information
Shanghai Ticket Office Room 909-912, One ICC No. 999 Huai Hai Road Middle Shanghai 200031 China Tel: 400 882 2380 Working Hours Contact Centre: 8:00 am - 6:00 pm (Mandarin) / 24 hours daily (English) Ticket Office: 9:00 am - 5:00 pm (Monday to Friday) Closed on Public Holidays. Baggage Services Tel: 400 830 8902 Airport Name: Shanghai Pudong International Airport Emirates Shanghai Office Location Map

Emirates Shanghai Contact Information

Shanghai Ticket Office

Room 909-912, One ICC
No. 999 Huai Hai Road Middle
Shanghai 200031
China

Tel: 400 882 2380

Working Hours

Contact Centre: 8:00 am - 6:00 pm (Mandarin) / 24 hours daily (English)

Ticket Office: 9:00 am - 5:00 pm (Monday to Friday)

Closed on Public Holidays.

Baggage Services

Tel: 400 830 8902

Airport Name: Shanghai Pudong International Airport

Emirates Shanghai Office Location Map

Customer inquiries handled by Emirates Shanghai Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Skywards Memberships
Emirates Duty Free
Promotional Fares
Animals and Pets
Emirates Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Emirates Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Air Arabia
Flydubai Codeshare
Emirates Codeshare Partners

If you cannot find the answer from a local agent, please reach out to Emirates' 24-hour Contact Centre in Dubai using the following information:

Head Office (HQ)	Tel	Email
Emirates Group Headquarters PO Box 686, Dubai United Arab Emirates	+971 600 555 555 (24x7) +971 600 577 777	media.relations@emirates.com

Emirates