Ethiopian Airlines Guangzhou Office
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Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly
referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early
2026, the airline serves a total of 151 destinations, including 22 domestic and
129 international points across 81 countries worldwide, including China.
Contact Ethiopian Airlines
Ethiopian Airlines offers scheduled flights between Guangzhou and Addis Ababa.
| Ethiopian Airlines Guangzhou Contact Information |
|---|
Guangzhou Office Room 502, 5th Floor Guangdong International Building Podium Yuexiu District Central City Road 339 Guangzhou 510030, China Tel: +86 020-87621101 Email: etcancto@ethiopianairlines.com.cn China 24-hour Call Center : +86 4008 071 787 (Mandarin, Cantonese) / 4001 589 689 (English) Email: callcenter@ethiopianairlines.com.cn WeChat: feimallchina Guangzhou Airport Office Room W108, Pullman Hotel Baiyun International Airport Guangzhou, China Tel: +86 020-3654 6729 / +86-19128984184 Office Hours: 2:00 pm - 10:00 pm Email: etcanapt@ethiopianairlines.com.cn Guangzhou Cargo Office Shibao Office, 3rd Floor No.38 Helong 8th Road Taicheng Village, Renhe Town Baiyun District, Guangzhou China Tel: +86 020-36066253 / +86 020-36069230 Email: etcan@sino-eth.com Airport Name: Guangzhou Baiyun International Airport |
Customer inquiries handled by Ethiopian Airlines Guangzhou Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Ethiopian Airlines Codeshare
- Ethiopian Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Ethiopian Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Ethiopian Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Star Alliance
- Ethiopian Airlines Holidays
- ShebaMiles
If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:
| Head Office (HQ) | Tel Number | |
|---|---|---|
|
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia |
6787 (local) +251 11 617 9900 (overseas) |
customerrelations@ethiopianairlines.com |
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