Ethiopian Airlines Kigali Office
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Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly
referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early
2026, the airline serves a total of 151 destinations, including 22 domestic and
129 international points across 81 countries worldwide, including Rwanda.
Contact Ethiopian Airlines
Ethiopian Airlines offers scheduled flights between Kigali and Addis Ababa.
| Ethiopian Airlines Kigali Contact Information |
|---|
Kigali City Office UTC Building, Office No.25 Kigali, Rwanda Mailing Address: P.O. Box 385, Kigali Tel: +250 525 570440/42 (Reservation & Ticketing) Mobile: +250 788751585 / 788220220 (Reservation & Ticketing) Email: kglres@ethiopianairlines.com Office Hours Monday - Friday : 8:00 am to 7:30 pm Saturday : 9:00 am to 6:00 pm Kigali Airport Office Kigali International Airport Departure Terminal KN 5 Rd, Kigali, Rwanda Tel: +250 788380677 Email: Allkgletairportstaff@ethiopianairlines.com Kigali GSA Office Euroworld Travel Services UTC Building, Office #25 P.O.Box No.385, Kigali, Rwanda Tel: +250 525570440/42 Mobile: +250 788751585 / 788220220 Email: bmewtskgl@euro-world.in / ewtskgl@euro-world.in Airport Name: Kigali International Airport |
Customer inquiries handled by Ethiopian Airlines Kigali Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Ethiopian Airlines Codeshare
- Ethiopian Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Ethiopian Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Ethiopian Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Star Alliance
- Ethiopian Airlines Holidays
- ShebaMiles
If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:
| Head Office (HQ) | Tel Number | |
|---|---|---|
|
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia |
6787 (local) +251 11 617 9900 (overseas) |
customerrelations@ethiopianairlines.com |
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