Ethiopian Airlines Lusaka Office

AirlinesOffice.com » Major Airlines » Ethiopian Airlines Ticketing Offices » Lusaka Office

Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early 2026, the airline serves a total of 151 destinations, including 22 domestic and 129 international points across 81 countries worldwide, including Zambia.

Contact Ethiopian Airlines

Ethiopian Airlines offers scheduled flights between Lusaka and Addis Ababa.

Ethiopian Airlines Lusaka Contact Information
Lusaka City Office Ethiopian Airlines Office No.201, 2nd Floor Sun Share Tower, Plot No. 15584/2 Katima Mulilo Road Olympia, Lusaka Zambia Mailing Address: P.O.Box 32240 Lusaka, Zambia Tel: +260 211236401/02/03 / 979821971 Email: verab@ethiopianairlines.com Office Hours Monday - Friday : 8:00 am - 4:30 pm Saturday : 8:00 am - 12:00 pm Closed on Sunday and Public Holidays. Lusaka Airport Office Kenneth Kaunda International Airport Main Terminal Building P.O. Box 32240 Lusaka, Zambia Tel: +260 211271141 Mob: +260 955271141 Email: lunapt@ethiopianairlines.com Office Hours: 9:30 am - 4:00 pm Lusaka Cargo Office Kenneth Kaunda International Airport Bid Air-Main Terminal Building Tel: +260211271178 Email: easadmin@iconnect.zm Office Hours: 9:00 am - 4:00 pm Airport Name: Kenneth Kaunda International Airport (Lusaka)

Ethiopian Airlines Lusaka Contact Information

Lusaka City Office

Ethiopian Airlines
Office No.201, 2nd Floor
Sun Share Tower, Plot No. 15584/2
Katima Mulilo Road
Olympia, Lusaka
Zambia

Mailing Address: P.O.Box 32240 Lusaka, Zambia

Tel: +260 211236401/02/03 / 979821971

Email: verab@ethiopianairlines.com

Office Hours

Monday - Friday : 8:00 am - 4:30 pm

Saturday : 8:00 am - 12:00 pm

Closed on Sunday and Public Holidays.

Lusaka Airport Office

Kenneth Kaunda International Airport
Main Terminal Building
P.O. Box 32240
Lusaka, Zambia

Tel: +260 211271141
Mob: +260 955271141

Email: lunapt@ethiopianairlines.com

Office Hours: 9:30 am - 4:00 pm

Lusaka Cargo Office

Kenneth Kaunda International Airport
Bid Air-Main Terminal Building

Tel: +260211271178

Email: easadmin@iconnect.zm

Office Hours: 9:00 am - 4:00 pm

Airport Name: Kenneth Kaunda International Airport (Lusaka)

Customer inquiries handled by Ethiopian Airlines Lusaka Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Ethiopian Airlines Codeshare
Ethiopian Airlines Duty Free
Promotional Fares
Animals and Pets
Ethiopian Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Ethiopian Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance
Ethiopian Airlines Holidays
ShebaMiles

If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:

Head Office (HQ)	Tel Number	Email
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia	6787 (local) +251 11 617 9900 (overseas)	customerrelations@ethiopianairlines.com

Ethiopian Airlines