Ethiopian Airlines Mumbai Office

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Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early 2026, the airline serves a total of 151 destinations, including 22 domestic and 129 international points across 81 countries worldwide, including India.

Ethiopian Airlines

Contact Ethiopian Airlines

Ethiopian Airlines offers scheduled flights between Mumbai and Addis Ababa.

Ethiopian Airlines Mumbai Contact Information

Mumbai Ticket Office

104 Windfall, Sahar Plaza Complex
Andheri Kurla Road Chakala,
Andheri East, Mumbai 400 059
India

Tel: 68460904
Accounts: 68460902
Sales: 68460903
Admin: 68460901

Toll-free: 8000 401 687

Email:bomres@ethiopianairlines.com

Mumbai Airport Office

E8 – 3060 Level 3
Chhatrapati Shivaji International Airport
Terminal 2B, Sahar Road, Andheri East
Mumbai 400 099

Tel: 66859410/411
Fax: 66859412

Operations Mobile: 9920293931

Email: narendrak@ethiopianairlines.com

Mumbai Cargo Office

New Heavy Import Warehouse, 2nd Floor
Sahar Cargo Complex
Sahar, Andheri East
Mumbai 400 099

Tel: 26828415/416

Fax: 26828417

Email: bomcgo@ethiopianairlines.com

Airport Name: Chhatrapati Shivaji International Airport (Mumbai)


Customer inquiries handled by Ethiopian Airlines Mumbai Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Ethiopian Airlines Codeshare
  • Ethiopian Airlines Duty Free
  • Promotional Fares
  • Animals and Pets
  • Ethiopian Airlines Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Ethiopian Airlines Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Star Alliance
  • Ethiopian Airlines Holidays
  • ShebaMiles

If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:

Head Office (HQ) Tel Number Email
Ethiopian Airlines
Airport Enterprise Building
Ground Floor
Addis Ababa
Ethiopia
6787 (local)
+251 11 617 9900 (overseas)
customerrelations@ethiopianairlines.com



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