Ethiopian Airlines Sao Paulo Office

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Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early 2026, the airline serves a total of 151 destinations, including 22 domestic and 129 international points across 81 countries worldwide, including Brazil.

Contact Ethiopian Airlines

Ethiopian Airlines offers scheduled flights between Sao Paulo and Addis Ababa.

Ethiopian Airlines São Paulo GSA Office Contact Information
Sao Paulo GSA Office Rua Dr. Rafael de Barros 210. – 4th Floor PARAÍSO São Paulo/SP CEP: 04003-041 Brazil Tel: +55 11 4063 5199 Whatsapp: +55 21 999013559 Email: atendimento@ethiopianairlines.com (travel agencies) saocto@ethiopianairlines.com (passengers) Office Hours Monday - Friday : 9:00 am - 6:00 pm Closed on Holidays Airport Name: São Paulo/Guarulhos International Airport

Ethiopian Airlines São Paulo GSA Office Contact Information

Sao Paulo GSA Office

Rua Dr. Rafael de Barros
210. – 4th Floor PARAÍSO
São Paulo/SP CEP: 04003-041
Brazil

Tel: +55 11 4063 5199

Whatsapp: +55 21 999013559

Email:

atendimento@ethiopianairlines.com (travel agencies)

saocto@ethiopianairlines.com (passengers)

Office Hours

Monday - Friday : 9:00 am - 6:00 pm

Closed on Holidays

Airport Name: São Paulo/Guarulhos International Airport

Customer inquiries handled by Ethiopian Airlines Sao Paulo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Ethiopian Airlines Codeshare
Ethiopian Airlines Duty Free
Promotional Fares
Animals and Pets
Ethiopian Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Ethiopian Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance
Ethiopian Airlines Holidays
ShebaMiles

If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:

Head Office (HQ)	Tel Number	Email
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia	6787 (local) +251 11 617 9900 (overseas)	customerrelations@ethiopianairlines.com

Ethiopian Airlines