Garuda Indonesia Balikpapan Office

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Garuda Indonesia is the national flag carrier of Indonesia, with its main hub at Soekarno-Hatta International Airport in Jakarta. As of early 2026, the airline operates flights to 72 domestic destinations across the country, including Balikpapan.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Balikpapan and Jakarta.

Garuda Indonesia Balikpapan Contact Information
Balikpapan Sales Office Balikpapan Superblock (BSB) Jalan Jend. Sudirman No. 47 Suite A Ground Floor Perkantoran PAM Tower Balikpapan, Indonesia Whatsapp Service : 082154901531 Operational Hours Weekdays : 8:00 am - 7:00 pm WITA Weekend/Public Holiday : 9:00 am - 3:00 pm WITA Airport Ticketing Office Sultan Aji Muhammad Sulaiman Airport Sepinggan, Kecamatan Balikpapan Selatan Kota Balikpapan, Kalimantan Timur Indonesia Operational Hours Monday - Sunday : 5:00 am - 7:00 pm WITA Operational hours may change following available flight schedule Airport Name: Sultan Aji Muhammad Sulaiman Airport (Balikpapan) Garuda Indonesia Balikpapan Office Location Map*

Garuda Indonesia Balikpapan Contact Information

Balikpapan Sales Office

Balikpapan Superblock (BSB)
Jalan Jend. Sudirman No. 47
Suite A Ground Floor
Perkantoran PAM Tower
Balikpapan, Indonesia

Whatsapp Service : 082154901531

Operational Hours

Weekdays : 8:00 am - 7:00 pm WITA

Weekend/Public Holiday : 9:00 am - 3:00 pm WITA

Airport Ticketing Office

Sultan Aji Muhammad Sulaiman Airport
Sepinggan, Kecamatan Balikpapan Selatan
Kota Balikpapan, Kalimantan Timur
Indonesia

Operational Hours

Monday - Sunday : 5:00 am - 7:00 pm WITA

*Operational hours may change following available flight schedule

Airport Name: Sultan Aji Muhammad Sulaiman Airport (Balikpapan)

Garuda Indonesia Balikpapan Office Location Map

Customer inquiries handled by Garuda Indonesia Balikpapan Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7

Garuda Indonesia