Garuda Indonesia Batam Office

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Garuda Indonesia is the flag carrier of Indonesia, with its hub at Soekarno-Hatta International Airport, Jakarta. As of March 2025, Garuda Indonesia operates flights to a total of 72 domestic destinations across the country, including Batam.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Batam and Jakarta.

Garuda Indonesia Batam Contact Information
Batam Sales Office I Hotel Komplek Baloi Kusuma Indah No. 7 Batam 29411 Jl. Teuku Umar, Bukit Nagoya Batu Ampar, Batam Indonesia Whatsapp Service : 08127005558 Operational Hours Monday - Thursday: 7:30 am - 4:30 pm Friday : 7:30 am - 5:00 pm Saturday: 9:00 am - 3:00 pm Sundays & Public Holidays: Closed Airport Office Hang Nadim Internasional Airport Jl. Hang Nadim No. 01 Batu Besar, Nongsa Kota Batam, Kepulauan Riau 29466 Indonesia Operational Hours : 8:30 am - 5:30 pm WIB (Align flight schedule) Airport Name: Hang Nadim Internasional Airport

Garuda Indonesia Batam Contact Information

Batam Sales Office

I Hotel
Komplek Baloi Kusuma Indah No. 7 Batam 29411
Jl. Teuku Umar, Bukit Nagoya
Batu Ampar, Batam
Indonesia

Whatsapp Service : 08127005558

Operational Hours

Monday - Thursday: 7:30 am - 4:30 pm

Friday : 7:30 am - 5:00 pm

Saturday: 9:00 am - 3:00 pm

Sundays & Public Holidays: Closed

Airport Office

Hang Nadim Internasional Airport
Jl. Hang Nadim No. 01
Batu Besar, Nongsa
Kota Batam, Kepulauan Riau 29466
Indonesia

Operational Hours : 8:30 am - 5:30 pm WIB (Align flight schedule)

Airport Name: Hang Nadim Internasional Airport

Queries handled by Garuda Indonesia Batam Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7

Garuda Indonesia