Garuda Indonesia London Office

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Garuda Indonesia is the national flag carrier of Indonesia, with its primary hub at Soekarno-Hatta International Airport in Jakarta. As of early 2026, the airline operates a network of 96 destinations, comprising 72 domestic and 24 international routes across 12 countries, including United Kingdom.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between London and Jakarta.

Garuda Indonesia London Contact Information
London Reservations & Ticketing Office Scheduled Services Ltd Suite 4C Gatwick House - Peeks Brook Lane Horley - Surrey RH6 9ST United Kingdom Tel: +44 0 203 770 9661 Email: ticketing@garudaindonesia.co.uk Office Hours: 8:00 am to 8:00 pm (Daily) For UK Customer Care related issues please email: customercare@garudaindonesia.co.uk Customer Care will not respond to Reservation and Ticketing related queries Airport Office PT Garuda Indonesia (Persero) TBK 2 Queen Caroline Street, Hammersmith London W6 9DX United Kingdom Dnata Terminal 3 ticket desk, Zone G London Heathrow Airport Hounslow Middlesex, TW6 IAA Airport Name: London Heathrow Airport Garuda Indonesia London Office Location Map

Garuda Indonesia London Contact Information

London Reservations & Ticketing Office

Scheduled Services Ltd
Suite 4C
Gatwick House - Peeks Brook Lane
Horley - Surrey RH6 9ST
United Kingdom

Tel: +44 0 203 770 9661

Email: ticketing@garudaindonesia.co.uk

Office Hours: 8:00 am to 8:00 pm (Daily)

For UK Customer Care related issues please email: customercare@garudaindonesia.co.uk

Customer Care will not respond to Reservation and Ticketing related queries

Airport Office

PT Garuda Indonesia (Persero) TBK
2 Queen Caroline Street, Hammersmith
London W6 9DX
United Kingdom

Dnata Terminal 3 ticket desk, Zone G
London Heathrow Airport Hounslow
Middlesex, TW6 IAA

Airport Name: London Heathrow Airport

Garuda Indonesia London Office Location Map

Customer inquiries handled by Garuda Indonesia London Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7

Garuda Indonesia