Garuda Indonesia Medan Office

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Garuda Indonesia is the national flag carrier of Indonesia, with its main hub at Soekarno-Hatta International Airport in Jakarta. As of early 2026, the airline operates flights to 72 domestic destinations across the country, including Medan.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Medan and Jakarta.

Garuda Indonesia Medan Contact Information
Medan Sales Office Jl Monginsidi No. 34A Kecamatan Medan, Kota Medan Indonesia Whatsapp Service : 08041807807 Operational Hours Weekday : 8:00 am - 5:00 pm Saturday & Public Holidays : 9:00 am - 3:00 pm Sunday : Closed Airport Office Departure Hall Kualanamu International Airport Jl. Kualanamu International Airport Ps. Enam Kuala Namu Kabupaten Deli Serdang Sumatera Utara 20157 Indonesia Whatsapp Service : 081362620773 Operational Hours : 3:30 am - 8:00 pm daily Airport Name: Kualanamu International Airport Garuda Indonesia Medan Office Location Map

Garuda Indonesia Medan Contact Information

Medan Sales Office

Jl Monginsidi No. 34A
Kecamatan Medan, Kota Medan
Indonesia

Whatsapp Service : 08041807807

Operational Hours

Weekday : 8:00 am - 5:00 pm

Saturday & Public Holidays : 9:00 am - 3:00 pm

Sunday : Closed

Airport Office

Departure Hall
Kualanamu International Airport
Jl. Kualanamu International Airport
Ps. Enam Kuala Namu
Kabupaten Deli Serdang
Sumatera Utara 20157
Indonesia

Whatsapp Service : 081362620773

Operational Hours : 3:30 am - 8:00 pm daily

Airport Name: Kualanamu International Airport

Garuda Indonesia Medan Office Location Map

Customer inquiries handled by Garuda Indonesia Medan Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7

Garuda Indonesia