Garuda Indonesia Palembang Office

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Garuda Indonesia is the national flag carrier of Indonesia, with its main hub at Soekarno-Hatta International Airport in Jakarta. As of early 2026, the airline operates flights to 72 domestic destinations across the country, including Palembang.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Palembang and Jakarta.

Garuda Indonesia Palembang Contact Information
Palembang Sales Office Jl. Kapten A. Rivai No. 35 Sungai Pangeran, Kec. Ilir Tim. I Kota Palembang Sumatera Selatan 30127 Indonesia Whatsapp Service : 08117806677 Operational Hours Monday - Thursday : 8:00 am - 4:30 pm Friday : 8:00 am - 5:00 pm Weekend & Public Holidays: 9:00 am - 2:00 pm Airport Name: Sultan Mahmud Badaruddin II International Airport Garuda Indonesia Palembang Office Location Map

Garuda Indonesia Palembang Contact Information

Palembang Sales Office

Jl. Kapten A. Rivai No. 35
Sungai Pangeran, Kec. Ilir Tim. I
Kota Palembang
Sumatera Selatan 30127
Indonesia

Whatsapp Service : 08117806677

Operational Hours

Monday - Thursday : 8:00 am - 4:30 pm

Friday : 8:00 am - 5:00 pm

Weekend & Public Holidays: 9:00 am - 2:00 pm

Airport Name: Sultan Mahmud Badaruddin II International Airport

Garuda Indonesia Palembang Office Location Map

Customer inquiries handled by Garuda Indonesia Palembang Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7

Garuda Indonesia