Garuda Indonesia Shanghai Office

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Garuda Indonesia is the national flag carrier of Indonesia, with its primary hub at Soekarno-Hatta International Airport in Jakarta. As of early 2026, the airline operates a network of 96 destinations, comprising 72 domestic and 24 international routes across 12 countries, including China.

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Shanghai and Jakarta.

Garuda Indonesia Shanghai Contact Information
Shanghai Office Unit G-H-I 23F Huamin Empire Plaza No. 726 Yan An Road (West) Shanghai 200050 China Tel: +86 21 5239 8127 Office Hours: 9:00 am to 6:00 pm (Monday - Friday) Weekend and Public Holiday Closed. Airport Office Room B1–M14 Terminal 2 Pudong International Airport Shanghai, China Tel: +86 21 6885 5040 Airport Name: Shanghai Pudong International Airport Garuda Indonesia Shanghai Office Location Map

Garuda Indonesia Shanghai Contact Information

Shanghai Office

Unit G-H-I
23F Huamin Empire Plaza
No. 726 Yan An Road (West)
Shanghai 200050
China

Tel: +86 21 5239 8127

Office Hours: 9:00 am to 6:00 pm (Monday - Friday)

Weekend and Public Holiday Closed.

Airport Office

Room B1–M14 Terminal 2
Pudong International Airport
Shanghai, China

Tel: +86 21 6885 5040

Airport Name: Shanghai Pudong International Airport

Garuda Indonesia Shanghai Office Location Map

Customer inquiries handled by Garuda Indonesia Shanghai Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7

Garuda Indonesia