Garuda Indonesia Surabaya Office
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Garuda Indonesia Ticketing Offices » Surabaya Office
Garuda Indonesia is the flag carrier of Indonesia, with its hub at
Soekarno-Hatta International Airport, Jakarta. As of March 2025, Garuda Indonesia operates flights to a total of 72 domestic destinations across the country, including Surabaya.

Contact Garuda Indonesia
Garuda Indonesia offers scheduled flights between Surabaya and Jakarta.
Garuda Indonesia Surabaya Contact Information |
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Surabaya Branch Office Teleservice : 0821-4197-0007 Operational Hours Weekday : 8:00 am - 4:00 pm Saturday : 9:00 am - 3:00 pm Sunday: Offline Surabaya Sales Office 1 Graha Bumi Surabaya Lt. 1 Jl. Basuki Rachmat 126-128 Surabaya, Indonesia Whatsapp Service : 0811323441 Operational Hours Weekday : 8:00 am - 4:00 pm WIB Saturday : 9:00 am - 3:00 pm Sunday & Public Holidays : Closed Surabaya Sales Office 2 Pakuwon Mall Lt. II (Area Food Society) Jalan Puncak Indah Lontar II Babatan, Kec.Wiyung Surabaya 60213 Indonesia Operational Hours : 11:00 am - 6.00 pm daily Airport Office Juanda International Airport Jl. Ir. H. Juanda, Betro, Sedati Kabupaten Sidoarjo Jawa Timur 61253 Indonesia Hotline : 031-8690907 Operational Hours : 5:00 am - 6:00 pm daily Airport Name: Juanda International Airport |
Queries handled by Garuda Indonesia Surabaya Office including:
- Flight Ticket Booking
- Flight Ticket Rescheduling
- Web / Mobile App Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free Items
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Corporate Reward Program
- Animals and Pets
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Garuda Lounge
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- SkyTeam Lounges
- SkyPriority
- GarudaMiles Loyalty Program
- GarudaShop
If you cannot find the answer from a local agent, please contact the Garuda Indonesia Call Center in Jakarta as indicated below.
Head Office (HQ) | Tel | Open |
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Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia |
0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas) |
24x7 |
folder_open Garuda Indonesia