HK Express New York Office

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Hong Kong Express or HK Express, is a Hong Kong-based low-cost airline fully owned by Cathay Pacific Airways. As of early 2026, it offers scheduled air services to approximately 35 destinations across Asia.

Contact HK Express

HK Express does not operates direct flights from Hong Kong to New York at the moment. Please check on HK Express's website or contact customer service to confirm latest flight info.

HK Express New York Contact Information
USA Office Tel: +1 833 569 2316 (Toll-Free within USA) Office Hours: Mon - Sun: 09:00 - 20:00 (Local Time) HK Express Baggage Services Tel: +852 21802120 / 21802122 Mon – Sun / 0700 – 2300 Email : bagsvcs@has.com.hk Airport Name: John F. Kennedy International Airport (New York)

Customer inquiries handled by HK Express New York Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Group Booking
HK Express Duty Free
Promotional Fares
Animals and Pets
HK Express Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
HK Express Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Codeshare Partners
HK Express U-Coins
U-Biz Frequent Flyer

If you're unable to find the answer from your local agent, please contact HK Express Customer Care in Hong Kong as provided below.

Head Office (HQ)	Tel	Email
HK Express Cathay House 11 Tung Fai Road Hong Kong International Airport Chek Lap Kok, Hong Kong	+852 6450 7068 (WhatsApp)	customer.care@hkexpress.com

HK Express