Jetstar Hong Kong Office

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Jetstar Asia Airways Pte Ltd (operating as Jetstar Asia) is a low-cost airline that, as of early 2026, operates scheduled services from its main hub at Singapore Changi Airport to 16 popular destinations across Southeast Asia and the eastern region of Asia.

Contact Jetstar

Jetstar Asia offers scheduled flights between Hong Kong and Singapore.

Jetstar Hong Kong Contact Information
Tel : +852 3192 7451 / +613 9645 5999 Office Hours Monday to Sunday in English Monday to Friday, 9:00 am to 6:00 pm (local time) in Mandarin and Cantonese Airport Name: Hong Kong International Airport

Customer inquiries handled by Jetstar Hong Kong Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Group Booking
Jetstar Duty Free
Promotional Fares
Animals and Pets
Jetstar Airport Lounges
Jetstar Business Max

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Jetstar Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
Jetstar Codeshare
Club Jetstar
Jetstar Holidays

If you're unable to find the answer from your local agent, please contact the Singapore Contact Centre as provided below:

Head Office (HQ)	Tel Number	Office Hours
Jetstar Asia Airways Singapore Changi Airport T1 PO Box 323 Singapore 918144	+65 6499 9702 (Singapore) 131 538 (calling from Australia)	6:00 am – 10:00 pm (daily, local time)

Jetstar Asia Airways