Kenya Airways Johannesburg Office
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Kenya Airways, Kenya’s national carrier, operates an extensive network of
domestic and international flights. As of early 2026, it serves around 44
destinations across more than 30 countries worldwide, including to South Africa.
Contact Kenya Airways
Kenya Airways offers scheduled flights between Nairobi and Johannesburg.
| Kenya Airways Johannesburg Contact Information |
|---|
Town Office Reservations Office P.O. Box 650233, Benmore, 2010 Tel: +2710 226 9865 / +2710 226 9130 Email: jnbres@kenya-airways.com Office Hours Monday - Friday: 8:30 am – 5:00 pm (Call Centre) Management & Admin Office 4th Floor, 165 West Street Sandton, South Africa Tel: +2710 226 9865 / +2710 226 9130 WhatsApp: +254 705 47 47 47 Office Hours Monday - Friday: 8:30 am – 5:00 pm Airport Office O.R. Tambo International Airport International departures, Mezzanine Level 1 Jones Rd, Kempton Park Johannesburg 1632 South Africa Tel: +27-11-571 8832 Fax: +27-11-571 8816 Email: jnbres@kenya-airways.com / customer.relations@kenya-airways.com Office Hours Daily: 8:30 am – 5:00 pm and 8:30 pm - 2:00 am Baggage Enquiries Tel: +2711 921 6074 Email: lostpropertyjnb@nascolossal.co.za Baggage Lost & Found Tel: +27-11-3908559/60/65/68 Cargo Office Tel: +27 11 390 1718 / 1773 / 1740 Fax: +27 11 390 1776 Email: joburg.cargo@kenya-airways.com Airport Name: O.R. Tambo International Airport |
Customer inquiries handled by Kenya Airways Johannesburg Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Group Booking
- Kenya Airways Duty Free
- Promotional Fares
- Animals and Pets
- Kenya Airways Airport Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Kenya Airways Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Kenya Airways Codeshare
- Kenya Airways Holidays
- Asante Rewards
If you're unable to find the answer from your local agent, please contact Kenya Airways as indicated below.
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Kenya Airways Airport North Road Embakasi 00501 Nairobi Kenya |
+254 711 024 747 (24x7) | customer.relations@kenya-airways.com |
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