Kenya Airways Johannesburg Office

AirlinesOffice.com  »  Major Airlines  »  Kenya Airways Ticketing Offices  »  Johannesburg Office

Kenya Airways, Kenya’s national carrier, operates an extensive network of domestic and international flights. As of early 2026, it serves around 44 destinations across more than 30 countries worldwide, including to South Africa.

Kenya Airways

Contact Kenya Airways

Kenya Airways offers scheduled flights between Nairobi and Johannesburg.

Kenya Airways Johannesburg Contact Information

Town Office

Reservations Office

P.O. Box 650233, Benmore, 2010

Tel: +2710 226 9865 / +2710 226 9130

Email: jnbres@kenya-airways.com

Office Hours

Monday - Friday: 8:30 am – 5:00 pm (Call Centre)

Management & Admin Office

4th Floor, 165 West Street
Sandton, South Africa

Tel: +2710 226 9865 / +2710 226 9130

WhatsApp: +254 705 47 47 47

Office Hours

Monday - Friday: 8:30 am – 5:00 pm

Airport Office

O.R. Tambo International Airport
International departures, Mezzanine Level
1 Jones Rd, Kempton Park
Johannesburg
1632 South Africa

Tel: +27-11-571 8832

Fax: +27-11-571 8816

Email: jnbres@kenya-airways.com / customer.relations@kenya-airways.com

Office Hours

Daily: 8:30 am – 5:00 pm and 8:30 pm - 2:00 am

Baggage Enquiries

Tel: +2711 921 6074

Email: lostpropertyjnb@nascolossal.co.za

Baggage Lost & Found Tel: +27-11-3908559/60/65/68

Cargo Office

Tel: +27 11 390 1718 / 1773 / 1740

Fax: +27 11 390 1776

Email: joburg.cargo@kenya-airways.com

Airport Name: O.R. Tambo International Airport


Customer inquiries handled by Kenya Airways Johannesburg Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Group Booking
  • Kenya Airways Duty Free
  • Promotional Fares
  • Animals and Pets
  • Kenya Airways Airport Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Kenya Airways Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Kenya Airways Codeshare
  • Kenya Airways Holidays
  • Asante Rewards

If you're unable to find the answer from your local agent, please contact Kenya Airways as indicated below.

Head Office (HQ) Tel Number Email
Kenya Airways
Airport North Road
Embakasi
00501 Nairobi
Kenya
+254 711 024 747 (24x7) customer.relations@kenya-airways.com



folder_open Kenya Airways