Kenya Airways Juba Office

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Kenya Airways, Kenya’s national carrier, operates an extensive network of domestic and international flights. As of early 2026, it serves around 44 destinations across more than 30 countries worldwide, including to South Sudan.

Contact Kenya Airways

Kenya Airways offers scheduled flights between Nairobi and Juba.

Kenya Airways Juba Contact Information
Town Office Scandic Building, Next to Crown Hotel Unity Road, Havana Street Juba, South Sudan Tel: +211 92090 7103 / 5 / 6 / 7 / 9 / +211 91827 8916 WhatsApp: +254 705 474 747 Email: customer.relations@kenya-airways.com Airport Name: Juba International Airport

Customer inquiries handled by Kenya Airways Juba Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Group Booking
Kenya Airways Duty Free
Promotional Fares
Animals and Pets
Kenya Airways Airport Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Kenya Airways Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Kenya Airways Codeshare
Kenya Airways Holidays
Asante Rewards

If you're unable to find the answer from your local agent, please contact Kenya Airways as indicated below.

Head Office (HQ)	Tel Number	Email
Kenya Airways Airport North Road Embakasi 00501 Nairobi Kenya	+254 711 024 747 (24x7)	customer.relations@kenya-airways.com

Kenya Airways