KLM Nairobi Office

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KLM Royal Dutch Airlines, the flag carrier of the Netherlands with its main hub at Amsterdam Airport Schiphol, is one of the major international airlines. As of early 2026, KLM and its partners serve roughly 163 destinations in 70 countries across five continents, including scheduled commercial flights between Kenya and The Netherlands.

KLM Royal Dutch Airlines

Contact KLM

KLM offers scheduled flights between Nairobi and Amsterdam.

KLM Nairobi Contact Information

KLM Service Tel: +254 20 295 82 00

Working Hours

Monday - Friday : 8:30 am - 5:00 pm

Saturday, Sunday and Public Holidays Closed.

Baggage Services

Tel: +254 20 295 82 00

Airport Name: Jomo Kenyatta International Airport (Nairobi)

Customer inquiries handled by KLM Nairobi Office including:

  • Flight Ticket Booking
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Animals and Pets
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Crown Lounge
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SkyTeam Lounges
  • Flying Blue
  • Travel Insurance
  • SkyTeam Codeshare Partners

If you're unable to find the answer from a local agent, please contact the KLM 24-hour Service Centre as follows:

Head Office (HQ) Tel Open
KLM Royal Dutch Airlines
Amsterdamseweg 55
1182 GP Amstelveen
The Netherlands
+31 20 47 47 747 24x7



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