LATAM Chile Madrid Office

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LATAM Airlines Group, formerly known as LAN Airlines S.A. and LAN-Chile, is an airline headquartered in Santiago, Chile. As of early 2026, LATAM Chile operates flights to 30 international destinations across 16 countries worldwide, including Spain.

Contact LATAM Chile

LATAM Chile offers scheduled flights between Santiago, Chile and Madrid, Spain.

LATAM Chile Madrid Contact Information
Madrid Airport Office Barajas International Airport Av de la Hispanidad s/n 28042 Madrid Spain Office Hours: 9:30 am to 11:30 pm (Monday to Sunday) LATAM Pass services are not available at this office. The available payment are: Credit card (with the exception of Maestro TCs which do not have 16 digits), debit card, cash. Customer Service Tel: 800000304 / 56225652030 (From outside the country) Airport Name: Madrid Barajas Airport

LATAM Chile Madrid Contact Information

Madrid Airport Office

Barajas International Airport
Av de la Hispanidad
s/n 28042 Madrid
Spain

Office Hours: 9:30 am to 11:30 pm (Monday to Sunday)

LATAM Pass services are not available at this office.

The available payment are: Credit card (with the exception of Maestro TCs which do not have 16 digits), debit card, cash.

Customer Service Tel: 800000304 / 56225652030 (From outside the country)

Airport Name: Madrid Barajas Airport

Customer inquiries handled by LATAM Chile Madrid Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Group Booking
LATAM Duty Free
Promotional Fares
Animals and Pets
LATAM Airport Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
LATAM Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
LATAM Codeshare
LATAM Student Fares
LATAM LANPASS

If you cannot find the answer from a local agent, please contact the LATAM Chile Call Center in Santiago as indicated below.

Head Office (HQ)	Contact	Email
LATAM Chile Av. Americo Vespucio Sur 901 Renca, Región Metropolitana Chile	600 526 2000 (toll free) +56 2 2687 2400 (Within Chile) +56 2 2579 8990 (Outside Chile)	atencion.cliente@latam.com

LATAM Chile