LATAM Chile Quito Office

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LATAM Airlines Group, formerly known as LAN Airlines S.A. and LAN-Chile, is an airline headquartered in Santiago, Chile. As of early 2026, LATAM Chile operates flights to 30 international destinations across 16 countries worldwide, including Ecuador.

Contact LATAM Chile

LATAM Chile offers scheduled flights between Santiago, Chile and Quito, Ecuador.

LATAM Chile Quito Contact Information
Quito City Office Plaza Renazzo Building, Local 3 Avenida Shyris N35-174 and Suecia Street Office Hours: 9:00 am to 5:30 pm (Monday to Friday) / 9:30 am to 1:30 pm (Saturday) Provided Services: Ticket purchase, LATAM Pass ticket redemption, purchase of special services and Travel Voucher redemption. Quito Airport Office Mariscal Sucre International Airport (Point of Sale) Nuevo Aeropuerto Internacional de Quito Tababela S/N - Via Yaruqui, Quito 17107032 Office Hours: 12:00 am to 9:30 pm (Monday to Sunday) This office does not provide LATAM Pass services. Customer Service Tel: +593 2 342 9700 / 56 2 2579 8830 (From outside the country) Airport Name: Mariscal Sucre International Airport (Quito)

LATAM Chile Quito Contact Information

Quito City Office

Plaza Renazzo Building, Local 3
Avenida Shyris N35-174 and Suecia Street

Office Hours: 9:00 am to 5:30 pm (Monday to Friday) / 9:30 am to 1:30 pm (Saturday)

Provided Services: Ticket purchase, LATAM Pass ticket redemption, purchase of special services and Travel Voucher redemption.

Quito Airport Office

Mariscal Sucre International Airport (Point of Sale)
Nuevo Aeropuerto Internacional de Quito
Tababela S/N - Via Yaruqui, Quito 17107032

Office Hours: 12:00 am to 9:30 pm (Monday to Sunday)

This office does not provide LATAM Pass services.

Customer Service Tel: +593 2 342 9700 / 56 2 2579 8830 (From outside the country)

Airport Name: Mariscal Sucre International Airport (Quito)

Customer inquiries handled by LATAM Chile Quito Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Group Booking
LATAM Duty Free
Promotional Fares
Animals and Pets
LATAM Airport Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
LATAM Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
LATAM Codeshare
LATAM Student Fares
LATAM LANPASS

If you cannot find the answer from a local agent, please contact the LATAM Chile Call Center in Santiago as indicated below.

Head Office (HQ)	Contact	Email
LATAM Chile Av. Americo Vespucio Sur 901 Renca, Región Metropolitana Chile	600 526 2000 (toll free) +56 2 2687 2400 (Within Chile) +56 2 2579 8990 (Outside Chile)	atencion.cliente@latam.com

LATAM Chile