Lion Air Medan Office

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Lion Air is an Indonesian low-cost carrier based in Jakarta. As of early 2026, the airline serves more than 36 destinations and operates up to 226 daily flights across the Asia-Pacific region.

Contact Lion Air

Lion Air offers scheduled flights between Jakarta and Medan.

Lion Air Medan Contact Information
Medan Office Jl. Bandara Kuala Namu Ps. Enam Kuala Namu Kec. Beringin, Kabupaten Deli Serdang Sumatera Utara 20553 Indonesia Tel: +62 0811 162 9600 Email: knokk@lionair.co.id Airport Name: Kualanamu International Airport

Customer inquiries handled by Lion Air Medan Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Lion Air King Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
Lion Air Holidays
Lion Air Passport Club
Thai Lion Air
Malindo Air

If you cannot find the answer from a local agent, please contact the Lion Air Call Center in Jakarta as indicated below.

Head Office (HQ)	Contact	Email
Lion Air Lion Air Tower 7 Gajah Mada Jakarta 10130 Indonesia	+62 80 4177 8899 +62 21 6379 8000 (Call Center) +65 6339 1922 (Singapore) +60 03 7841 5333 (Malaysia)	customercare@lionair.co.id

Lion Air