Lufthansa Addis Ababa Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Ethiopia.

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Contact Lufthansa

Lufthansa offers scheduled flights between Addis Ababa and Frankfurt.

Lufthansa Addis Ababa Contact Information

Addis Ababa City Office

1st Floor, Axum Building
Ghana Street
Urael Church to Atlas Hotel Road
Addis Ababa
Ethiopia

Tel: +251 11 551 5666

Email: addgtsal@dlh.de

Working Hours: 8:30 am - 5:00 pm (Monday - Friday) / 8:30 am - 12:30 pm (Saturday)

Closed on Weekend and Public Holidays

Addis Ababa Airport Office

Terminal 2, Ground Floor
Bole International Airport
Addis Ababa, Ethiopia

Tel: +251 (0) 911 51 08 80

Emai: addst@dlh.de / addstteam@dlh.de

Open on flight dates: 6:00 pm – 12:00 am

Airport Name: Addis Ababa Bole International Airport

Customer inquiries handled by Lufthansa Addis Ababa Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Lufthansa Codeshare
  • Lufthansa Duty Free
  • Promotional Fares
  • Animals and Pets
  • Lufthansa Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Lufthansa Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Star Alliance Codeshare
  • Lufthansa Holidays
  • Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ) Tel Office Hours
Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany		 +49 69 86 799 799 8:00 am to 10:00 pm daily



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