Lufthansa Caracas Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Venezuela.

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Contact Lufthansa

Lufthansa offers scheduled flights between Caracas and Frankfurt.

Lufthansa Caracas Contact Information

Caracas City Office

Gerencia, Departamento de Ventas y Administración
Caracas 1060
Av. San Felipe, Torre Centro Coinasa, Piso 9, La Castellana
Venezuela

Tel:  +58 (212) 210 2100
Fax: +58 (212) 210 2101

Email: caracas@dlh.de

Working Hours: 8:30 am - 5:30 pm (Monday - Friday)

Weekend and Public Holidays closed.

Importante: Las oficinas de Lufthansa en Caracas están abiertas a público de Lunes a Viernes de 08:30 a 16:30


Venezuela Contact Center Tel: +57 601 794 5939


Email: reservas.venezuela@lufthansa.com

Working Hours: 8:00 am - 6:00 pm (Monday - Friday)

Weekend and Public Holidays closed.

Airport Name: Simón Bolívar International Airport (Caracas)


Customer inquiries handled by Lufthansa Caracas Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Lufthansa Codeshare
  • Lufthansa Duty Free
  • Promotional Fares
  • Animals and Pets
  • Lufthansa Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Lufthansa Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Star Alliance Codeshare
  • Lufthansa Holidays
  • Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ) Tel Office Hours
Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany
+49 69 86 799 799 8:00 am to 10:00 pm daily



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