Lufthansa Kiev Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Ukraine.

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Contact Lufthansa

Lufthansa offers scheduled flights between Kiev and Frankfurt.

Lufthansa Kiev Contact Information

Kiev City Office

Tel: +38 089 324 09 96 (Customer support in Russian and English)

Working Hours: 9:00 am - 7:00 pm (Mon - Fri) / 10:00 am - 3:00 pm (Sat - Sun)

Kiev Airport Office

Boryspil International Airport
Terminal D, Departure Hall
Kiev 08307
Ukraine

Tel: +38 089 324 09 96 (Customer support in Russian and English)

Working Hours: 9:00 am - 7:00 pm (Mon - Fri) / 10:00 am - 3:00 pm (Sat - Sun)

Airport Name: Boryspil International Airport (Kiev)

Customer inquiries handled by Lufthansa Kiev Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Lufthansa Codeshare
  • Lufthansa Duty Free
  • Promotional Fares
  • Animals and Pets
  • Lufthansa Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Lufthansa Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Star Alliance Codeshare
  • Lufthansa Holidays
  • Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ) Tel Office Hours
Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany		 +49 69 86 799 799 8:00 am to 10:00 pm daily



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