Lufthansa London Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including United Kingdom (UK).

Lufthansa

Contact Lufthansa

Lufthansa offers scheduled flights between London and Frankfurt.

Lufthansa London Contact Information

London City Office

Tel: +44 371 945 9747 (From within the UK only)

Working Hours: 24 hour daily

Calls from landlines are typically charged up to 10p per minute; calls from mobiles typically cost between 10p and 40p per minute.

Baggage Tracing Tel: +44 371 945 9124 (9:00 am - 9:00 pm daily)

Airport Office

London Heathrow Airport
Terminal 2 (Star Alliance)
Queens Terminal
London, UK

Airport Name: London Heathrow Airport
 

Customer inquiries handled by Lufthansa London Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Lufthansa Codeshare
  • Lufthansa Duty Free
  • Promotional Fares
  • Animals and Pets
  • Lufthansa Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Lufthansa Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Star Alliance Codeshare
  • Lufthansa Holidays
  • Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ) Tel Office Hours
Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany		 +49 69 86 799 799 8:00 am to 10:00 pm daily



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