Batik Air Hong Kong Office

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Batik Air (OD) is a hybrid-full service carrier based in Malaysia. As of early 2026, the airline operates scheduled services to around 65 destinations in Malaysia and across the continents of Asia and Australia, including Hong Kong.

Contact Batik Air

Batik Air offers scheduled flights between Hong Kong and Kuala Lumpur (KLIA).

Batik Air Hong Kong Contact Information

Hong Kong Sales Office

Unit 2503 25/F
Island Place Tower
510 King's Road
North Point, Hong Kong

Tel: +852 3180 6683

Email: ODHelpdesk@pam.com.hk

Office Hours

Monday - Friday : 9:00 am - 5:45 pm
Closed on Weekend and Public Holidays.

Airport Name: Hong Kong International Airport

Customer inquiries handled by Batik Air Hong Kong Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
Batik Holidays
Batik Miles
Promotional Fares
Animals and Pets

Airport Transfers
Sports Equipment
Pre Purchase Baggage
Seats Enquiries and Selection
Batik Air Mobile App
Visa on Arrival
Transit Information
Receipts and Refunds
Travel Insurance
In-Flight Meals
Codeshare Partners

If you're unable to find the answer from a local agent, please contact Batik Air Customer Care Centre using the details provided below:

Head Office (HQ)	Tel / Email	Open
Batik Air Pusat Perdagangan Dana 1 47301 Petaling Jaya Selangor, Malaysia	+603 7841 5388 customer_care@malindoair.com	8:00 am - 10:00 pm daily (GMT +8)

Batik Air