Philippines AirAsia Manila Office

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AirAsia Inc., operating as Philippines AirAsia, is a low-cost airline with its headquarters located at Ninoy Aquino International Airport in Metro Manila and operates scheduled domestic and international services.

Contact Philippines AirAsia

As of March 2025, Philippines AirAsia operates scheduled flights to a total of 26 destinations, comprising both domestic and international locations from its main base in Ninoy Aquino International Airport, Manila.

Philippines AirAsia Manila Contact Information
Manila City Office 576 San Andres St. Malate Manila, Philippines Old Terminal, Domestic Rd. Brgy. 191 Pasay, Metro Manila Philippines Airport Office Manila Ninoy Aquino International Airport (NAIA) Air Asia Sales Office (In-front of NAIA Terminal 4) Concessionaires Area Domestic Road, Pasay City Philippines Office Hours: 0400 - 2300 (Mon–Fri) Tel: +63 2 8672 7886 (24 hours daily) Airport Name: Ninoy Aquino International Airport For an instant response 24 hours a day and urgent assistance, please chat with Bo @ https://support.airasia.com.

Philippines AirAsia Manila Contact Information

Manila City Office

576 San Andres St. Malate
Manila, Philippines

Old Terminal, Domestic Rd. Brgy. 191
Pasay, Metro Manila
Philippines

Airport Office

Manila Ninoy Aquino International Airport (NAIA)
Air Asia Sales Office (In-front of NAIA Terminal 4)
Concessionaires Area
Domestic Road, Pasay City
Philippines

Office Hours: 0400 - 2300 (Mon–Fri)

Tel: +63 2 8672 7886 (24 hours daily)

Airport Name: Ninoy Aquino International Airport

For an instant response 24 hours a day and urgent assistance, please chat with Bo @ https://support.airasia.com.

Queries handled by Philippines AirAsia Manila Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor Service
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information

In-Flight Meals
Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
Premium Red Lounge
BIG Member
AirAsia Promotional Fares

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
AirAsia Mobile App
Visa on Arrival
Transit Information
Receipts and Refunds
Travel Insurance
Animals and Pets
AirAsia Premium Flatbed
Premium Flex Fare

If you're unable to find the answer from local ticketing agent, please contact AirAsia Call Centre with the contact details and numbers listed below:

Calling From	Tel Number	Office Hours
Australia	+61 2 8188 2133	Monday - Friday : 09:00~18:00 (GMT +10)
China	+86 512 8555 7711	Monday - Sunday : 08:00~21:00 (GMT +8)
Hong Kong	+852 3013 5060	Monday - Sunday : 08:00~21:00 (GMT +8)
Philippines	+62 21 2927 0999 +62 804 1333 333	Monday - Sunday : 06:00~22:00 (GMT +7)
India	+91 80 4666 2222 +91 80 6766 2222	24x7
Iran	+98 21 2620 0686	Saturday to Wednesday : 09:00~17:00 (GMT +4.3) Thursday : 09:00~13:00 (GMT +4.3)
Japan	+81335277898	Monday - Friday : 08:00~17:00 (GMT +9)
Japan	+81335277898	Monday - Friday : 08:00~17:00 (GMT +9)
Macau	+853 6262 6352	Monday - Sunday : 08:00~21:00 (GMT +8)
Malaysia	1600 85 8888	Monday - Friday : 09:00~18:00 (GMT +8)
New Zealand	+64 9 887 6920	Monday - Friday : 09:00~18:00 (GMT +12)
Philippines	+63 2 8672 7886	24x7
South Korea	050 4092 00525	Monday - Friday : 08:00~17:00 (GMT +9)
Taiwan	+886 2 8793 3532	Monday - Sunday : 08:00~21:00 (GMT +8)
Thailand	+66 2 515 9999	Monday - Sunday : 08:00~21:00 (GMT +7)
United States	+1 844 727 4588 +1 844 727 4590 (Text Telephone)	Monday - Friday : 09:00~18:00 (GMT -10)

Philippines AirAsia