Qatar Airways Colombo Office

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Qatar Airways, which operates under the name Qatar Airways, serves as Qatar's state-owned flag carrier. As of March 2025, the airline operates over 1,200 weekly flights, offering scheduled passenger and cargo services to more than 140 international destinations, including Sri Lanka.

Qatar Airways

Contact Qatar Airways

Qatar Airways offers scheduled flights between Colombo and Doha.

Qatar Airways Colombo Contact Information

Colombo City Office

Tel : +94 11 775 0000

Office hours: 8:30 am to 5:00 pm (Monday - Saturday)

Closed on Sunday and Public Holidays.


Colombo Airport Office

1st Floor, Departures, Passenger Terminal
Bandaranike International Airport
Canada Friendship Rd
Katunayake 11450
Sri Lanka

Tel : +94 11 5359044
Fax: +94 11 2252096

Office hours: 8:30 am to 5:00 pm (Monday - Saturday)

Closed on Sunday and Public Holidays.

Check-in Closing Time

Premium Class - 45 minutes before departure

Economy Class - 1 hour before departure


Colombo Cargo Office (GSA)

Aitken Spence Cargo (P) Ltd
3rd floor Landmark Building
385 Galle Road
Colombo 03
Sri Lanka

Tel : +94 11 530 1303
Fax: +94 11 530 1305

Office hours: 8:30 am to 5:00 pm (Monday - Saturday)

Closed on Sunday and Public Holidays.

Airport Name : Bandaranike International Airport


Qatar Airways Colombo City Office Location Map


Queries handled by Qatar Airways Colombo Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Qatar Airways Codeshare
  • Qatar Duty Free
  • Promotional Fares
  • Animals and Pets
  • Qatar Airways Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Qatar Airways Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Codeshare Partners
  • Privilege Club Programme
  • Qatar Airways Holidays
  • Qmiles Rewards

If you can't find the answer from a local agent, please reach out to the Qatar Airways Reservations Center in Doha, available 24 hours a day, every day, as indicated below:

Head Office (HQ) Tel Email
Qatar Airways Towers 1
Next to Al Manna Building
Airport Road
Doha, Qatar
+974 4023 0000 infodesk@qatarairways.com


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