SCAT Airlines Astana Office

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SCAT Airlines is an airline based in Kazakhstan, with its headquarters in Shymkent and its primary hub at Shymkent International Airport (CIT). As of mid 2026, its network covers 19 domestic destinations and 23 international destinations spanning 16 countries.

SCAT Airlines (image credits to SCAT Airlines Official FB)

Contact SCAT Airlines

SCAT Airlines offers scheduled flights between Astana and Shymkent (CIT), Kazakhstan.

SCAT Airlines Astana Contact Information
Business Center “Eurocenter” Block A, 6th Floor, Office 6 47 Syganak Street Astana (Nur-Sultan) Kazakhstan Office Hours Daily: 10:00 am - 1:00 pm and 2:00 pm - 6:00 pm Airport Office Astana International Airport Terminal Building, Sector A, 2nd Floor Astana Kazakhstan Office Hours: Open 24 hours. Break Time: 1:00 pm - 2:00 pm and 2:00 am - 3:30 am Airport Name: Astana International Airport (Kazakhstan) SCAT Airlines Astana Office Location Map

SCAT Airlines Astana Contact Information

Business Center “Eurocenter”
Block A, 6th Floor, Office 6
47 Syganak Street
Astana (Nur-Sultan)
Kazakhstan

Office Hours

Daily: 10:00 am - 1:00 pm and 2:00 pm - 6:00 pm

Airport Office

Astana International Airport
Terminal Building, Sector A, 2nd Floor
Astana
Kazakhstan

Office Hours: Open 24 hours.

Break Time: 1:00 pm - 2:00 pm and 2:00 am - 3:30 am

Airport Name: Astana International Airport (Kazakhstan)

SCAT Airlines Astana Office Location Map

Customer inquiries handled by SCAT Airlines Astana Office (GSA) including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Online Check-in
Airport Check-in Counter
Unaccompanied Minor
Baggage Information
Flight Information
Seat Selection
Receipts & Refunds
Promotional Fares
SCAT Airlines Mobile App

Missing Baggage Tracing
Immigration Services
Visa Information
Transit Information
Airport Facilities Info
Airport Transportation
Airport Lounge Access
Ground Transportation
Delayed Flights Assistance
Special Assistance
Travel Documents
Codeshare & Interline

Cabin Crew Service
In-flight Meals
In-flight Entertainment
In-flight Wi-Fi
Airport Wi-Fi
Pet Travel
Sports Equipment Handling
Duty Free Allowance
Airport Transfers
Travel Insurance
Visa on Arrival Info
Flight Status Updates

If you cannot find the answer from a local agent, please contact SCAT Airlines Call Center as indicated below:

Head Office (HQ)	Tel	Email
Shymkent International Airport Shymkent Kazakhstan	+7 7252 99 88 80	scat@scat.kz

SCAT Airlines