South African Airways Kuala Lumpur Office

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South African Airways (SAA) is South Africa’s state-owned flag carrier, headquartered in Johannesburg. As of early 2026, the airline operates scheduled services to 16 destinations, including three domestic routes and 13 international destinations across 12 countries, including Malaysia.

Contact South African Airways

South African Airways offers scheduled flights between Johannesburg and Kuala Lumpur.

South African Airways Kuala Lumpur Contact Information
Kuala Lumpur Office (GSA) Pacific World Travel Sdn Bhd Level 9, Lion Office Tower No. 1, Jalan Nagasari 50200 Kuala Lumpur Malaysia Tel: +603 2141 7456 / 3899 Fax: +603 2148 1357 Email: kultosa@pacificworld.travel Open Hours Monday - Friday : 9:00 am - 5:00 pm Saturday : 9:00 am - 1:00 pm Closed on Sundays and Public Holidays Airport Name: Kuala Lumpur International Airport South African Airways Kuala Lumpur Office Location Map

South African Airways Kuala Lumpur Contact Information

Kuala Lumpur Office (GSA)

Pacific World Travel Sdn Bhd
Level 9, Lion Office Tower
No. 1, Jalan Nagasari
50200 Kuala Lumpur
Malaysia

Tel: +603 2141 7456 / 3899
Fax: +603 2148 1357

Email: kultosa@pacificworld.travel

Open Hours

Monday - Friday : 9:00 am - 5:00 pm

Saturday : 9:00 am - 1:00 pm

Closed on Sundays and Public Holidays

Airport Name: Kuala Lumpur International Airport

South African Airways Kuala Lumpur Office Location Map

Customer inquiries handled by South African Airways Kuala Lumpur GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Star Alliance Codeshare
Promotional Fares
Animals and Pets
South African Airlink

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
SAA Holidays
Voyager Program

If you're unable to find the answer from a local agent, please contact South African Airways Global Contact Centre in Johannesburg using the information provided below:

Head Office (HQ)	Contact	Email
South African Airways Airways Park, 32 Jones Road Kempton Park, Johannesburg South Africa	+27 11 978 1111 0861 606 606 (sharecall in SA only)	reservationsjnb@flysaa.com saacustomerservice@flysaa.com

South African Airways