South African Airways London Office

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South African Airways (SAA) is South Africa’s state-owned flag carrier, headquartered in Johannesburg. As of early 2026, the airline operates scheduled services to 16 destinations, including three domestic routes and 13 international destinations across 12 countries, including United Kingdom.

South African Airways

Contact South African Airways

South African Airways offers scheduled flights between Johannesburg and London.

South African Airways London Contact Information

London Office

Discover Momentum International LLC
Office 1.04, 25 Wilton Road
Victoria, London SW1V 1LW
United Kingdom

Tel: +44 122 401 5059

Email: saacustomerservice@flysaa.com

Open Hours

Monday - Friday : 9:00 am - 5:30 pm

Closed on Weekend and Public Holidays

Airport Office

South African Airways
Room LO.0121, Terminal 2
The Queen's Terminal
London Heathrow Airport
Hounslow, TW6 1EW
United Kingdom

Tel: +44 20 8897 3645
Fax: +44 20 8564 9245

Opening hours: Open until 8:00 pm

Report and trace delayed baggage: Tel: 0203 0925242

Opening hours: 8:00 am - 7:30 pm (daily)

Airport Name: London Heathrow Airport


South African Airways London Office Location Map

Customer inquiries handled by South African Airways London Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Star Alliance Codeshare
  • Promotional Fares
  • Animals and Pets
  • South African Airlink
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • SAA Holidays
  • Voyager Program

If you're unable to find the answer from a local agent, please contact South African Airways Global Contact Centre in Johannesburg using the information provided below:

Head Office (HQ) Contact Email
South African Airways
 Airways Park, 32 Jones Road
Kempton Park, Johannesburg
South Africa
+27 11 978 1111
0861 606 606 (sharecall in SA only)
reservationsjnb@flysaa.com
saacustomerservice@flysaa.com



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