South African Airways Sao Paulo Office
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South African Airways (SAA) is South Africa’s state-owned flag carrier,
headquartered in Johannesburg. As of early 2026, the airline operates scheduled
services to 16 destinations, including three domestic routes and 13
international destinations across 12 countries, including Brazil.
Contact South African Airways
South African Airways offers scheduled flights between Johannesburg and Sao Paulo.
| South African Airways Sao Paulo Contact Information |
|---|
Sao Paulo Office South African Airways Av. Ibirapuera, 2315 – Room 93 Moema – São Paulo/SP Brazil Customer Service Phone: +55 11 5196 7009 WhatsApp: +55 11 94558-3180 (text only) Toll-free: 0800 595 0700 Email: SAABrazil@flysaa.com Open Hours Monday - Friday : 9:00 am - 6:00 pm Closed on Weekend and Public Holidays Tickets, Reservations & Voyager, please email to: Email: SAABrazil@flysaa.com Check-in and Boarding Information South African Airways operates at Terminal 3 for check-in, Sector G. Boarding is processed at Terminal 2. Baggage Services Phone: +55 11 91921 2118 Lost Property Office (LPO) - Terminal 3 / Mezzanine Level Monday to Saturday: 9:00 am - 3:00 pm Sunday: 10:00 am - 2:00 pm Emails: anap.luiz@protege.com.br / baggageservices2@flysaa.com Airport Name: São Paulo/Guarulhos International Airport
South African Airways Sao Paulo Office Location Map
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Customer inquiries handled by South African Airways Sao Paulo Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Star Alliance Codeshare
- Promotional Fares
- Animals and Pets
- South African Airlink
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- SAA Holidays
- Voyager Program
If you're unable to find the answer from a local agent, please contact South African Airways Global Contact Centre in Johannesburg using the information provided below:
| Head Office (HQ) | Contact | |
|---|---|---|
| South African Airways Airways Park, 32 Jones Road Kempton Park, Johannesburg South Africa |
+27 11 978 1111 0861 606 606 (sharecall in SA only) |
reservationsjnb@flysaa.com saacustomerservice@flysaa.com |
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