SriLankan Airlines Jakarta Office

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SriLankan Airlines, headquartered in Katunayake, Sri Lanka, is the country’s national flag carrier. As of early 2026, the airline operates scheduled passenger services to approximately 38 destinations across 21 countries worldwide, including Indonesia.

Contact SriLankan Airlines

SriLankan Airlines offers scheduled flights between Colombo and Jakarta.

SriLankan Airlines Jakarta Contact Information
Jakarta City Office SriLankan Airlines Limited c/o P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia Tel : +62 21 3001 4969 Fax : +62 21 3001 6036 Email : sales@srilankan-id.com Operating Hours Monday to Friday : 8:30 am to 5:30 pm Saturday : 8:30 am to 12:00 pm Closed on Sundays and Public Holidays. Airport Name: Soekarno–Hatta International Airport (Jakarta)

SriLankan Airlines Jakarta Contact Information

Jakarta City Office

SriLankan Airlines Limited
c/o P T Lanka Semesta Cemerlang
Menara Kuningan, Suite 3302
Jl HR Rasuna Said, Blok X-7
Kav-5, Setiabudi
Jakarta 12920
Indonesia

Tel : +62 21 3001 4969
Fax : +62 21 3001 6036

Email : sales@srilankan-id.com

Operating Hours

Monday to Friday : 8:30 am to 5:30 pm

Saturday : 8:30 am to 12:00 pm

Closed on Sundays and Public Holidays.

Airport Name: Soekarno–Hatta International Airport (Jakarta)

Customer inquiries handled by SriLankan Airlines Jakarta Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
SriLankan Airlines Codeshare
SriLankan Airlines Duty Free
Promotional Fares
Animals and Pets
SriLankan Airlines Lounges
Cargo Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
SriLankan Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
SriLankan Holidays
FlySmiLes
Oneworld Partner

If you are unable to obtain the information from a local agent, please contact the SriLankan Airlines Contact Centre in Colombo using the details provided below.

Head Office (HQ)	Contact	Email
SriLankan Airlines Airline Centre Bandaranaike International Airport Katunayake, Sri Lanka	1979 (Within Sri Lanka) +94197 33 5555 +94117 77 1979	reservations@srilankan.com

SriLankan Airlines