SWISS Shanghai Office

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Swiss International Air Lines AG, known as SWISS, is the national flag carrier of Switzerland. As of early 2026, the airline operates scheduled passenger and cargo services to over 100 destinations in more than 40 countries worldwide, including China.

Contact SWISS

SWISS offers scheduled flights between Shanghai and Zurich.

SWISS Shanghai Contact Information
Shanghai Office Tel: +86 40 08 82 08 80 Fax: +86 21 63 40 66 78 Office hours: 9:00 am - 7:00 pm (Daily) Airport Name: Shanghai Pudong International Airport

Customer inquiries handled by SWISS Shanghai Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
SWISS Codeshare
SWISS Duty Free
Promotional Fares
Animals and Pets
SWISS Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
SWISS Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Miles & More Programme
SWISS Holidays
Star Alliance Codeshare

If you can't find the answer from your local agent, please contact the Swiss International Air Lines Reservation & Ticketing Office in Zurich as indicated below.

Head Office (HQ)	Tel	Email
SWISS International Air Lines PO Box, Zurich Airport 4002 Zurich Switzerland	+41 848 700 700	swiss-mcc@swiss.com

SWISS