Turkish Airlines Cape Town Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including South Africa.

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Turkish Airlines offers scheduled flights between Cape Town and Istanbul.

Turkish Airlines Cape Town Contact Information
Cape Town Airport Sales Office Central Terminal Building 1st Floor Office A.O. 110 Cape Town, South Africa Tel: +27 21 936 3440 / 3441 / 3447 / 3450 / 3451 / 3442 Call Center: +27 0860 666 828 Operations: 00 27 21 936 3443 /3446 Fax: +27 0 021 936 34 44 Email: customer.za@thy.com / cptreservations@thy.com / cptoperation@thy.com Working Hours Operation Office Weekdays - 10.30 -18.30 / Weekend and Public Holiday 11.30-18.30 / Friday and Monday 09:00-17:00 Sales Office Weekdays: 09.00 -18.00 / Weekend and Public Holiday 11.00-18.00 / Friday and Monday 09:00-17:00 Cargo Office Worldwide Freight Services (WFS) – GHA Warehouse Unit 2, New Cargo Buildings De Havilland Rd Cape Town International Airport Cape Town Working hours: 8:00 am - 5:00 pm Tel: +27 (0)76 168 6930 +27 (0) 82 595 9889 / +27 (0) 79 997 6123 / +27 (0) 210013510 Fax: - Email: tkzacargo@thy.com / dutymanagercpt@wfs.aero Airport Name: Cape Town International Airport Turkish Airlines Cape Town Office Location Map

Turkish Airlines Cape Town Contact Information

Cape Town Airport Sales Office

Central Terminal Building
1st Floor Office A.O. 110
Cape Town, South Africa

Tel: +27 21 936 3440 / 3441 / 3447 / 3450 / 3451 / 3442

Call Center: +27 0860 666 828 Operations: 00 27 21 936 3443 /3446

Fax: +27 0 021 936 34 44

Email: customer.za@thy.com / cptreservations@thy.com / cptoperation@thy.com

Working Hours

Operation Office Weekdays - 10.30 -18.30 / Weekend and Public Holiday 11.30-18.30 / Friday and Monday 09:00-17:00

Sales Office Weekdays: 09.00 -18.00 / Weekend and Public Holiday 11.00-18.00 / Friday and Monday 09:00-17:00

Cargo Office

Worldwide Freight Services (WFS) – GHA
Warehouse Unit 2, New Cargo Buildings
De Havilland Rd
Cape Town International Airport
Cape Town

Working hours: 8:00 am - 5:00 pm

Tel: +27 (0)76 168 6930 +27 (0) 82 595 9889 / +27 (0) 79 997 6123 / +27 (0) 210013510

Fax: -

Email: tkzacargo@thy.com / dutymanagercpt@wfs.aero

Airport Name: Cape Town International Airport

Turkish Airlines Cape Town Office Location Map

Customer inquiries handled by Turkish Airlines Cape Town Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines