Turkish Airlines Krakow Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Poland.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Krakow and Istanbul.

Turkish Airlines Krakow Contact Information
Kraków City Office Świętokrzyska 5/3 30-015 Kraków Poland Tel: +48 22 504 8544 Email: krksales@thy.com Office Hours Monday - Friday : 8:00 am – 4:00 pm Note: Administration only, no sales, no ticketing Kraków Airport Sales Office LS Airport Services – Handling Sales Office John Paul II International Airport Kraków-Balice Ltd. ul. Kapitana M. Medweckiego 1 32-083 Balice, Poland Tel: +48 22 504 8544 Email: krksales@thy.com. Working Hours Available from 3 hours before departure until 1 hour after departure. Operations Office Hours Tuesday, Wednesday, Friday, Saturday: 6:30 am – 2:30 pm Monday, Thursday, Sunday: 12:00 pm – 8:00 pm Airport Name: John Paul II International Airport Turkish Airlines Krakow Office Location Map

Turkish Airlines Krakow Contact Information

Kraków City Office

Świętokrzyska 5/3
30-015 Kraków
Poland

Tel: +48 22 504 8544

Email: krksales@thy.com

Office Hours

Monday - Friday : 8:00 am – 4:00 pm

Note: Administration only, no sales, no ticketing

Kraków Airport Sales Office

LS Airport Services – Handling Sales Office
John Paul II International Airport Kraków-Balice Ltd.
ul. Kapitana M. Medweckiego 1
32-083 Balice, Poland

Tel: +48 22 504 8544

Email: krksales@thy.com.

Working Hours

Available from 3 hours before departure until 1 hour after departure.

Operations Office Hours

Tuesday, Wednesday, Friday, Saturday: 6:30 am – 2:30 pm

Monday, Thursday, Sunday: 12:00 pm – 8:00 pm

Airport Name: John Paul II International Airport

Turkish Airlines Krakow Office Location Map

Customer inquiries handled by Turkish Airlines Krakow Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines