Turkish Airlines Manila Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Philippines.

Turkish Airlines

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Turkish Airlines offers scheduled flights between Manila and Istanbul.

Turkish Airlines Manila Contact Information

Manila Sales Office

Unit 1401, 14th Floor
BDO Equitable Tower
Paseo De Roxas, Makati City
Manila, Philippines

Tel: +63 2 8540 1733
Fax: n/a

Email: ticketing@thy.com.ph / manilainfo@thy.com

Office Hours

Monday - Friday : 8:45 am - 5:15 pm

Weekend and Public Holidays closed.

Airport Office

Room 4&5, 2F Mezzanine Level
NAIA Terminal 3
Pasay City, Philippines

Tel: +63 2 8247 0880

Email: mnlops@thy.com

Working Hours: 2:00 pm - 11:00 pm daily


Turkish Airlines Cargo Office - General Cargo Agency

Gateway Air Services Corporation
Room 237, Miascor Cargo Center
Ninoy Aquino Avenue, Parañaque City

Office Hours

Monday - Friday : 9:00 am - 6:00 pm

Saturday : 9:00 am - 12:00 pm

Sunday Closed

Tel: +63 2 8310647 / +63 2 823 8006

Email: abocbena@gatewaygsa.com.ph

Airport Name: Manila Ninoy Aquino International Airport


Turkish Airlines Manila Office Location Map


Customer inquiries handled by Turkish Airlines Manila Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Turkish Airlines Codeshare
  • Turkish Airlines Duty Free
  • Promotional Fares
  • Animals and Pets
  • Turkish Airlines Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Turkish Airlines Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Corporate Club Programme
  • Turkish Do&Co
  • Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ) Tel Email
Turkish Airlines
Turkish Airlines General Management Building
Ataturk Airport
34149 Yesilkoy, Istanbul
Turkey
+90 850 333 0 849 customer@thy.com


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