Turkish Airlines Mexico City Office
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Turkish Airlines Ticketing Offices » Mexico City Office
Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including
Mexico.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Mexico City and Istanbul.
| Turkish Airlines Mexico City Contact Information |
|---|
Mexico City City Sales Office Ave. Paseo de la Reforma 250, Torre B, Piso 26 Col. Juárez, Delegación Cuauhtémoc Ciudad de México, C.P. 06600 Mexico Tel: +52 55 5520 2411 Email: mexticketsales@thy.com Working Hours Monday - Friday: 8:00 am - 5:30 pm Airport Office Capitán Carlos León s/n Aeropuerto Internacional de la Ciudad de México (AICM), Terminal 1 Zona Internacional, Bahía de Documentación F2 Alcaldía Venustiano Carranza, CDMX, México C.P. 15620 Tel: +52 55 1 036 1234 (Mexico Call Center) Spanish support: • 09:00 – 00:00 (Summer Local Time) • 08:00 – 23:00 (Winter Local Time) Email: mexticketsales@thy.com Working Hours Service is available only during flight operation hours Airport Name: Mexico City International Airport
Turkish Airlines Mexico City Office Location Map
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Customer inquiries handled by Turkish Airlines Mexico City Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
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